Care Home In NorthumbriaAdmission

Residents interested in coming to Grange Lea Rest Home are encouraged to visit the home and sample the atmosphere and level of service. Often day care is arranged whilst waiting for a vacancy. This gives the resident time to get to know the staff and adjust to new people and surroundings. A months trial period is given before taking perminant residency. The home is registered to accommodate 20 persons.

Fire Safety

  • The home has a modern fire alarm system fitted, with ‘Fire Exit’ notices and ‘Fire Emergancy Instruction’ notices displayed at strategic points throughout the home, as advised by the local Fire Department.
  • Staff are instructed during induction training with regard to the Fire Prevention/Drills Policy. This includes use of the homes fire appliances, evacuation, muster points, raising the alarm etc. Residents are informed of the emergancy procedure during admission.
  • A fire excercise is carried out weekly on each shift. This ensures all staff and residents have a comprehensive understanding of their responsibilities. Full fire drills are conducted to meet Full Service requirements.
  • All fire systems and alarms will be tested weekly by staff of the home and 12 monthly by the local Fire Officer. Records are kept of all such testing as part of the Proprietor/Managers responsibilities.
  • All fire fighting equipment will be checked annually by a qualified fire extinguisher maintenance engineer.
  • Where possible, furniture, fixtures and fittings must be made of fire-resistant or fire-retardant fabrics and materials.

Care Homes in NorthumberlandPrivacy and Dignity

Staff are trained to maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and in doing so will be sensitive to the ever changing needs of residents.

Religion (Worship/Attendance at Religious Services)

Residents may attend religious services either within or outside the home as they so desire. If services are outside the home, residents should, if necessary and where possible, arrange for transport and accompaniment with friends or relatives.

Residents have the right to meet clergy of their chosen denomination at any time. If required, a private room will be made available for such meetings.

Care Plan Review

Once developed the residents Care Plan will be reviewed and updated to reflect any changing needs and ensure that the objectives for health, personal and social care are actioned. Any plan is developed with the involvement of the resident. Family and relatives will be encouraged to participate in the resident’s daily routine as far as is practicable, and are invited to formal reviews. Residents and their relatives are always welcome to chat with a member of the care staff if they have any concerns.

The residents Care Plan is reviewed at three levels:

  • Daily on a shift-to-shift basis. At staff changeover the resident’s daily care notes are handled by the out-going shift staff to the in-coming shift staff and the resident’s responses and activity patterns discussed as needed. Changes to the resident’s Care Plan may be proposed at this point.
  • At the end of the four week settling-in period.
  • Thereafter a formal review is held with care staff on a regular basis.

All amendments to the Care Plan will require the authorisation of the owner or senior carer. Certain amendments may require the authorisation of the resident’s GP.
All amendments to the residents Care Plan are recorded in full.

Care Homes in NorthumberlandTherapeutic Activities

The Home policy on Therapeutic Activities takes in account the resident’s interests, skills, experiences, personalities and medical condition. The home offers a wide range of activities designed to encourage residents to keep mobile, and most importantly take an interest in life.

Staff encourage and in certain instances help residents to persue their hobbies and interests. Residents can play games such as cards, Scrabble, bingo and draughts. Activities with the staff, on a daily basis, include chatting to individual residents, going for walks, manicures, playing games, armchair excercises, reading letters/magazines/newspapers, helping choose library books, music, sing-a-longs and crossword puzzles etc.


All outings are aimed towards residents needs and capabilities and visits are arranged to places such as the local pub, garden centres or perhaps the theatre to see a pantomime or play.

Rest Homes in PontelandMonitoring and Quality

Within the home, there are various systems which ensure that close monitoring is maintained on all of the Home’s services and procedures. Attention to the smallest detail is pivotal to everything that we do.

An important part of our quality programme is to involve residents and their relatives. We regularly ask for comments on the Home, the staff and services we provide. We also annually circulate a resident’s questionairre, which assists in assuring that we continue to provide a quality service.